![\"consumer-report-2024\"](\"/37e002c32936c8aa38c400b62f2132cd/consumer-report-2024.webp\" "\\"image_tooltip\\"")
We are excited to present our annual Consumer Digital Identity Trends Report 2024, the ultimate guide for navigating the complex and ever-evolving landscape of digital consumer identity.
\nBy surveying over 500 brands and an impressive 1.17 billion users from the LoginRadius Identity Platform, we provide an in-depth analysis of the consumer data market annually.
\nThis year too, the report offers insights and industry-standard performance benchmarks, covering areas such as consumer behavior, authentication methods, identity verification, and IT requirements.
\nOur research examined consumer comfort with passwordless login methods and compared preferences for email versus phone number authentication. We discovered that 88.54% of users favor logging in with their email address, while 11.46% prefer using their phone number.
\nOur analysis shows a clear preference for email-based passwordless login, which has grown since last year. Additionally, the use of Passkeys for passwordless authentication is also on the rise.
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As one of the top providers of Customer Identity and Access Management solutions, we've leveraged our global reach to gather and analyze this data. Over the past year, our in-depth analysis of our customer base has uncovered some exciting insights, including but not limited to:
\n![\"CTA-RP\"](\"/ecb88d52faaa1cd33e205d7dbce491bb/CTA-RP.webp\")
In today’s competitive market, a strategic approach to customer identity management can offer significant advantages.
\nThe LoginRadius Consumer Identity Trend Report 2024 underscores the need to view CIAM as a vital business function rather than just an operational task. Adopting this perspective can lead to greater efficiency, reduced customer acquisition and support costs, and enhanced customer retention.
\nThese insights are crucial for those aiming to elevate their customer experience and improve their bottom line.
\nDownload your free copy of the report today and stay ahead in the dynamic field of customer identity management.
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We are pleased to present our annual Consumer Digital Identity Trend Report 2023, the ultimate guide to navigating digital consumer identity's complex and ever-evolving landscape.
\nWe've surveyed over 500 brands and a whopping 1.17 billion users from the LoginRadius Identity Platform to bring you an in-depth analysis of the consumer data market.
\nThis report offers valuable insights and industry-standard performance benchmarks ranging from consumer behavior and authentication methods to identity verification and IT requirements. It is an essential resource for business leaders, marketers, and IT professionals who want to stay ahead of the curve in the digital era.
\nDiscover the latest changes in consumer behavior and how they will impact business practices and IT requirements. Let’s explore 2023 trends in identity landscape.
\nAccording to our Consumer Identity Trend Report 2023, providing a rich and seamless authentication experience to customers is crucial for driving conversions.
\nConsumers today expect convenient and secure ways to prove their identity, and businesses that fail to meet these expectations risk losing out on potential sales.
\nThe report shows that businesses that offer passwordless login or multi-factor authentication via email, SMS, or social login have seen a significant increase in conversions.
\nAdditionally, implementing these authentication methods can help businesses mitigate the risk of identity theft and fraud. By providing a frictionless authentication experience, businesses can enhance the customer journey, increase customer loyalty, and ultimately drive business growth.
\n![\"RP-Industry-Report-2023\"](\"/3e5fe3312bd51527dd748f8ea4477fb4/RP-Industry-Report-2023.webp\")
As a leading provider of Customer Identity and Access Management solutions, we take great pride in our ability to gather and analyze data globally. Our global digital identity analysis of our customer base over the past year has revealed valuable insights, which are as follows:
\nSome more findings of the report have been outlined in the infographic below.
\n![\"Infographic-IR-2023\"](\"/6486c1470fed45f00d9efd44e06683f6/Infographic-IR-2023.webp\")
Overall, the CIAM trend report highlights the following:
\nCompanies can gain a significant advantage in the current digital identity market by adopting a strategic approach to customer identity management.
\nThe LoginRadius Consumer Identity Trend Report 2023 highlights the importance of treating CIAM as a critical business process rather than mere operational activity. By doing so, businesses can operate more efficiently, enjoy lower customer acquisition and support costs, and increase customer retention rates.
\nThe findings of this report are essential for those seeking to enhance their customer experience and improve their overall bottom line in the ever-expanding digital identity solutions market.
\nDownload your complimentary copy of the report today and stay ahead of the curve in the ever-evolving future of digital identity management.
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We are thrilled to announce the release of our annual industry report, Consumer Digital Identity Trend Report 2022.
\nWe surveyed over 500 brands and 1.17 billion users worldwide from the LoginRadius Identity Platform to provide an in-depth analysis of the consumer data market, including changes in consumer behavior over time and their projected impact on business practices and IT requirements.
\nThe next few years will be a pivotal time for the digital consumer identity space. One critical aspect covered in this report is that consumers are evolving from the traditional registration model to a more personalized, easy to authenticate model that's secure. Keeping up is a challenge – and it requires businesses to adjust their identity management systems.
\nThe report findings highlight that if your business wants to stand out in a highly competitive world, you’ll need to make a huge improvement in your interactions with your customers. This means not just your interactions with them but also theirs with your brand, starting from registration to checkout.
\nBusinesses can achieve this by tailoring authentication and login methods to their customers' preferences, such as passwordless login or multi-factor authentication via email or SMS, or social sign-on.
\n![\"RP-2022\"](\"/751ac241127c4800bbe4a3e228d82798/RP-2022.webp\")
As a company strongly focused on CIAM, we analyzed our global customers over the past year, and discovered the following:
\nSome more findings of the report have been outlined in the infographic below.
\n![\"infographic-report-22\"](\"/c1f398c0fa9dcdf917e94019591e6bc6/infographic-report-22.webp\")
Overall, the CIAM trend report highlights:
\nCompanies that treat customer identity management as a strategic business process instead of an operational activity will have the advantage in today’s marketplace. These companies will be able to operate more efficiently through lower customer acquisition, onboarding, and support costs and higher customer retention rates.
\nIf you are trying to improve your customer experience, the finding of this report will definitely impact your bottom line.
\nDownload a complimentary copy of the LoginRadius Consumer Identity Trend Report here.
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